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Advice on installing Old Edition Maps

Memory-Map has been in business for over 20 years, and has licensed many, many editions of various maps. Most of them are perpetual licenses that do not have any expiration, and a great many of them are still in use today. Over the years there have been changes in technology, and changes in the license terms that are imposed on us by the map publishers (Ordnance Survey and others).  This results in an intricate patchwork of compatibility, installation procedures and license activation methods.

The good news is that most maps sold from 2015 on are fully supported with the latest free apps and may be downloaded using the method described HERE. Just sign into your account and use "My Online Maps" in the map list. Even if you received a thumb drive or other media containing a copy of the maps, we recommend downloading it as the easiest and most reliable method for installation.

In 2018 we introduced "Automatic" license activation, which eliminates the need to for you to keep track of how many devices are in use. For the vast majority of private consumer users, there is no need for you to migrate licenses from one device to another. Just sign into your account in the app and the maps under My Online Maps are available for activation.

We value all of our long-time users and we are glad if you have been using Memory-Map for years and years. We want you to have the best experience using the software that we are able to offer today.  We provide a support service for our latest versions of the apps running on supported up-to-date operating systems with compatible downloadable maps.  If you contact us for support on older systems, we will use all our experience and our knowledge of how the system works, to give you the best advice we can to solve the problem. The advice is likely to be: buy a new map!

Between 2008 and 2014, some maps are downloadable and some were only supplied on CD, DVD or other media. With all of our current apps, download is the preferred way to install any map, and it is definitely worth trying My Online Maps, as some maps are still downloadable.  If you are stuck with just the media, please understand that the installation scripts were designed for different software and different operating systems, and they may or may not work today. You may be able to install a map on your PC but not on your phone. Some people are able to manually copy the map onto their phone using the instructions in the online manual. If you can make it work, we are happy for you to continue using these products for as long as you like. But we cannot provide a personalized installation service for installing your old media onto our current software or apps. If you are having problems installing an old edition map, the easiest way forward is simply to buy a new downloadable map.

From 2010 to 2014, we sold some maps that were licensed by the square km, and you have to activate different areas of the map. The system to manage these license was rather complex and many people struggled with it, so we only used it for a short time. If you are still using one of these maps nearly a decade later, we assume you know how it works by now! You are one of the select few that still has to use the device migration feature. If you are struggling with this kind of map, there is an FAQ, but it is much simpler to buy a new map rather than continue struggling.

From 2000 to 2007, we issued software serial numbers consisting of 16 hex digits (eg 1234.5678.9ABC.DEF0). From 2005 until 2015, we offered a way to convert these serial numbers into an equivalent license in the current system, but if you didn't transition during that 10-year period, then I am afraid you have missed the boat and your license is not supported. We are not able to regenerate the key or offer any technical support service with these old licenses. It is possible to buy a "Navigator" license to use these old "Classic" maps, but we strongly recommend you buy a new map.