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How to Access Purchased Maps

Sometimes people have difficulty locating the correct map that they have purchased in the Digital Map Store. This is not surprising, as there are many thousands of maps for sale, some of them are updated on a regular basis, and the update policies vary from one publisher to another.

On the iOS and Android Apps, the recommended method is

  • Tap the Maps button,
  • Tap Menu, Map Licenses, Sign-in to sign in to your account.
  • Then tap My Online Maps, and Maps Everywhere.
  • Tap Map Types and enable all the types.

This will show a complete list of the maps available in your user account.

On the PC or Mac

  • Click the Digital Map Store button in the toolbar (or Map > Digital Map Store > Online Maps Menu command),
  • Click Sign-in and enter your user name and password to log in to your account.
  • Then click My Online Maps, and Maps Everywhere.
  • Some Map types may be shown with a plus sign in a box. Click to expand the tree.

Alternatively, you can verify and download your purchased maps though the web browser.

  • Go to the license management website: https://w2.memory-map.com/login.htm
  • Sign in to your account, and click HISTORY.
  • Your purchased maps should be listed under My Packages. (Note: if your maps package does not show up here, are you sure you signed into the correct account?)
  • Click the name of the package to see the details of what is in the package. The package may include several different map resources. After the name of the map, it may have a link called Get Maps. Click that link to search for that specific map resource in the Digital Map Store catalog.
  • In the Digital Map Store listing, click the Download button to download the map.

If you are using old maps, or third party maps, you have to purchase a Navigator license, which includes use of Classic Maps, Imported Maps, and several other important features that you will need.

If there is no “Get Maps” link in the package detail, then the resource is a special kind that we can’t look up in the Digital Map Store. For example, it might be “Any State” choice of map.

If, when you click “Get Maps”, it open the DMS page but it says “No Maps Found”, that means the edition is no longer in the DMS catalog. However, many of these maps are still available for download elsewhere. You will have to contact the Memory-Map Support to find the correct download link. In some cases, we recommend just purchasing a new edition. In the case of US NOAA charts, we keep old editions in the catalog for up to two years, and they not available after that.