There are multiple ways you can buy the Hema 4WD Maps. When you are reinstalling the maps on a new device, it is important to remember which way you bought the package.
- The preferred way is to buy directly from Memory-Map (click here to buy). When you install on a new device, using any of our apps on iOS, Android, Windows Mac or Linux, just sign into your account and the maps are available in the Map List when you click My Online Maps and Maps Everywhere. See this article for detailed instructions.
- You may have bought the Hema "4WD Maps - Offline Topo Maps" app for iOS through Apple App store. In this case the app is completely stand-alone and the app download includes all the maps. Because you bought from Apple, you are locked into using on iPhone and iPad only. Go to the App Store HERE, and install the "4WD Maps - Offline Topo Maps" app. If it asks you to pay, that means you have not previously bought the app from Apple. You do not need to install any other apps or use a Memory-Map account. If you wish to use the maps using the Memory-Map for All app, on any of the supported platforms, there is an upgrade available for purchase. See HERE to upgrade.
- You may have bought the "Hema 4WD Maps Australia" app for Android using the Google Play store. This app is not standalone, but it is an unlocker that you use with the Memory-Map for All app. To reinstall, go to the Play store HERE and get the "Hema 4WD Maps Australia" app. If it asks you to pay, that means you have not previously bought the app from Google. Follow the prompts to install Memory-Map for All. You do not need to use a Memory-Map account: the maps are automatically downloaded and activated. Because you bought the app through Google, you are locked in to Android. If you want to use the app on iOS or any of the other platforms you can buy the upgrade. See HERE to upgrade.
- If you are switching between Apple and Android you might expect the purchase to work across the two app stores. It doesn't. You need to purchase from Memory-Map to work on multiple platforms.
- It is possible you may have bought one of the other Hema apps (Hema Explorer, Hema 4x4). Check your Apple or Google account for a list of purchases to seen exactly what app you bought. Many of these apps are now defunct and no longer available. These apps have nothing to do with Memory-Map. You will have to contact Hema for assistance.
- As of 2025, a custom version of Memory-Map for All is included with some Hema Navigator hardware devices. Contact Hema for help with these devices.