This article covers the installation of Memory-Map on a new computer or re-installation on an existing computer following a system recovery and/or re-installation of the operating system.
If you've recovered or upgraded your computer and/or re-installed Windows, your PC will have taken on a new Hardware Identity so it looks like a totally different/new PC to the Memory-Map registration system.
Your license permits you to install Memory-Map on a certain number of PCs that you own, and activating another PC is straight forward.
- If you are using an older computer that has been updated to Windows 10, ensure that you have write access to your Documents folder (eg, see here)
- Simply install the software (and maps, if you have them on DVD). Always install the latest software version from the Download page before loading the maps from disk.
- To access your purchased downloadable maps, click Digital Map Store
and select My Online Map and Maps Everywhere. Don't worry if these maps show with a padlock: that just means you haven't activated them on this computer yet.
- The first time you open a map or use a managed feature, the software will prompt you to Activate the license. Go ahead and sign into your account.
- When prompted, give the PC a unique name, different from a previous incarnation of the same PC. For example, "Home-PC-2"
- If the resources are available for activation from your account, go ahead and click Activate.
- In the menu Help > License Management you can see what resources have been activated on this computer.
Note: If you have serial number from a DVD package, this is NOT used for re-installation. The serial number is only used one time, when you first registered the serial number into your account. Once a serial number has been registered, the resources are stored in your account, and you only need your user name and password for re-installation.