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Installing or Reinstalling the Memory-Map software

This article covers the installation of Memory-Map on a new computer or re-installation on an existing computer following a system recovery and/or re-installation of the operating system.

If you've recovered or upgraded your computer and/or re-installed Windows, your PC will have taken on a new Hardware Identity so it looks like a totally different/new PC to the Memory-Map registration system.

Your license permits you to install Memory-Map on a certain number of PCs that you own, and activating another PC is straight forward.

  1. If you are using an older computer that has been updated to Windows 10, ensure that you have write access to your Documents folder (eg, see here)
  2. Simply install the software (and maps, if you have them on DVD). Always install the latest software version from the Download page before loading the maps from disk.
  3. To access your purchased downloadable maps, click Digital Map Store  and select My Online Map and Maps Everywhere. Don't worry if these maps show with a padlock: that just means you haven't activated them on this computer yet.
  4. The first time you open a map or use a managed feature, the software will prompt you to Activate the license. Go ahead and sign into your account.
  5. When prompted, give the PC a unique name, different from a previous incarnation of the same PC. For example, "Home-PC-2"
  6. If the resources are available for activation from your account, go ahead and click Activate.
  7. In the menu Help > License Management you can see what resources have been activated on this computer.

Note: If you have serial number from a DVD package, this is NOT used for re-installation. The serial number is only used one time, when you first registered the serial number into your account. Once a serial number has been registered, the resources are stored in your account, and you only need your user name and password for re-installation.