On rare occasions, it may be necessary to completely clean out all the data and settings from the Memory-Map application and start over with a fresh installation. This article shows how.
- You will need user account with Administrative rights on your Mac
- First, uninstall the application(s)
- In Finder, click the Go menu and Applications
- Right-click (or Ctrl-Click) on Memory-Map and click "Move to Trash"
- Delete your saved documents Still in Finder, click the Go menu at the top of the screen
- In Finder, click Documents
- Right-click (or Ctrl-Click) on Memory-Map and click "Move to Trash" (These are saved document files that rarely cause problems, but you can delete them)
- Still in Finder, click the Go menu at the top of the screen
- Still in Finder, click the Go menu at the top of the screen
- Click Go to Folder (or Command-G)
- In the Go to Folder dialog, enter "~/Library"
- Open "Application Support" in the Library folder.
- Open "com.memory-map.macapp"
- In this folder, the "DMS" folder contains the downloaded maps, "Memory-Map-License" contains license management files, ".bin" files contain your overlay data, and ".ini" files contain settings.
- To uninstall everything right-click on "com.memory-map.macapp" and Move to Trash.
Go to https://memory-map.com/Mapping_Software_Downloads.html to re-install the Memory-Map for Mac.