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Mac app does not run

When you open Memory-Map for Mac, it should show a full menu at the top of the screen, and a window with the world basemap. If you only see the word Memory-Map at the top of the screen and nothing else, that means the app is not compatible with your version of the MacOS. If this happens, please contact support and let us know what version of MacOS you are using. We are working on resovling the issue.

When you click on a QCT file, GPX file, or any other file that Memory-Map should be able to open, it is possible to get a message saying "The document xxx.qct could not be opened. Memory-Map cannot open files in the Memory-Map QuickChart format." If this happens, try running Memory-Map from the launcher. This is most likely the the same compatibility issue described above.