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I've downloaded the licence file but I can't run it

When you install the Memory-Map software on your PC it also installs the program needed to open licence files, Windows will usually associate this program with our licence files so you can just double-click on them to run them.

If you are finding that your PC isn't opening the licence file (.mmlicinst) automatically then you will need to do the following:

In Windows XP, Vista, and 7:

  1. Right-click the .mmlicinst file and click Open With...
  2. Click Browse... and navigate to C:\Program Files(x86)\Memory-Map\European Edition if using Memory-Map V5 or C:\Program Files(x86)\Memory-Map\Navigator-6 if using Memory-Map 6
  3. In this folder there should be an program called showmmcrypt.exe
  4. Highlight this (by single-clicking on it) and then click Open
  5. It should now be highlighted in the Open with window, click OK
  6. The licence file should now open and show ‘Migration of x licences was successful’

In Windows 8 or 8.1:

  1. Right-click the .mmlicinst file and click Open With > Choose default program...
  2. Click More options, the scroll down and click Look for another app on this PC
  3. An Open with... window will appear, navigate to C:\Program Files (x86)\Memory-Map\European Edition if using Memory-Map V5 or C:\Program Files(x86)\Memory-Map\Navigator-6 if using Memory-Map 6
  4. In this folder there should be an program called showmmcrypt.exe
  5. Highlight this (by single-clicking on it) and then click Open
  6. The licence file should now open and show ‘Migration of x licences was successful’

In Windows 10:

  1. Right-click the .mmlicinst file and click Open With
  2. Click More Apps, the scroll down and click Look for another app on this PC
  3. An Open with... window will appear, navigate to C:\Program Files (x86)\Memory-Map\European Edition  if using Memory-Map V5 or C:\Program Files(x86)\Memory-Map\Navigator-6 if using Memory-Map 6
  4. In this folder there should be an program called showmmcrypt.exe
  5. Highlight this (by single-clicking on it) and then click Open
  6. The licence file should now open and show ‘Migration of x licences was successful’