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New iPhone and Lost Maps

When we buy a new iPhone or iPad, we can restore from the backup and we expect all our apps to have exactly the same content as in your old phone. Unfortunately, Apple does not permit us to store our maps in the backup, because of the size of the data. However, it is easy to recover your data:

From the main screen, tap the maps button.

Tap the Menu button (top right)

Tap Map Licenses

If you have a Memory-Map user account, tap Sign In, and enter your user name and password. (If you forgot your user name or password, click HERE).

If you purchased maps through Apple in-app purchase, tap Menu again, Map Licenses, and Recover In-App Purchases. (No acknowledgement is given in response)

Then, back in the Maps dialog, in the top row, select My Online Maps.

In the second row, select Maps Anywhere

Tap Map Types. Then tap Show All and Done

The maps you purchased are now listed in the Map list.

Notes / Troubleshooting:

  • Some people have more than one account. Did you sign in to the same account that you used to purchase the map?
  • If the app asks you to Activate or Purchase the map, you may need to Migrate your licenses from the old device. See HERE.
  • Most maps are available for download from the Digital Map Store for many years after we stop selling that edition. However, some maps are removed a short time after a new edition is published, depending on the license terms of the original publisher. If your map is not listed, you can load the maps from another device via iTunes file sharing, or simply buy the new edition.