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How to migrate a mobile device (iOS/Android) licence

Android

If you have a new Android based mobile device that is replacing an existing mobile device and don't want to use additional activations or sqkm credit to activate the mapping, you will need to perform a licence migration from the older device. To perform a licence migration to your new device you will need to follow the instructions below:

  1. Install the Memory-Map app via Google Play on your new device.
  2. Open the Memory-Map app and tap Menu > Settings > Map Licenses > Sign In
  3. Enter in your Memory-Map user ID and password and click Sign In...
  4. Go to www.memory-map.co.uk/register and login with you Memory-Map user ID and password.
  5. Click History and review what devices you currently have licences activated on.
  6. Once you’ve decided which device you would like to transfer the licence from, click Migrate License.
  7. There will be two dropdown boxes:
    • In Old Machine/Device name you need to select the device you want to take the licences from.
    • In New Machine/Device name you need to select the device you want to send the licences to (this will most often be your newest device on the system).
  8. Click the Migrate Licenses button and then Confirm Migration.
  9. Now go back to your Android device and restart the Memory-Map app.
  10. Tap Menu > Settings > Map Licenses > Sign In
  11. Enter in your Memory-Map user ID and password and click Sign In...
  12. Memory-Map will now automatically acquire the new migrated licence data from the licence system.

This process only transfers the map licences/activations to your new device. You will still need to download/transfer your mapping data depending on what mapping you purchased.

iOS

If you have a new iOS based mobile device that is replacing an existing mobile device and don't want to use additional activations or sqkm credit to activate the mapping, you will need to perform a licence migration from the older device. To perform a licence migration to your new device you will need to follow the instructions below:

  1. Install the Memory-Map app via the App Store on your new device.
  2. Open the Memory-Map app and tap Arrow > Cogs > Map Licenses > Sign In
  3. Enter in your Memory-Map user ID and password and click Sign In...
  4. Go to www.memory-map.co.uk/register and login with you Memory-Map user ID and password.
  5. Click History and review what devices you currently have licences activated on.
  6. Once you’ve decided which device you would like to transfer the licence from, click Migrate License.
  7. There will be two dropdown boxes:
    • In Old Machine/Device name you need to select the device you want to take the licences from.
    • In New Machine/Device name you need to select the device you want to send the licences to (this will most often be your newest device on the system).
  8. Click the Migrate Licenses button and then Confirm Migration.
  9. Now go back to your iOS device and restart the Memory-Map app.
  10. Tap Arrow > Cogs > Map Licenses > Sign In
  11. Enter in your Memory-Map user ID and password and click Sign In...
  12. Memory-Map will now automatically acquire the new migrated licence data from the licence system.

This process only transfers the map licences/activations to your new device. You will still need to download/transfer your mapping data depending on what mapping you purchased.

Note: The Memory-Map Licence Management system only allows you to migrate licences from devices that share the same platform type as the device you are trying to migrate to. This means that you can only migrate licences from a mobile device to a mobile device. Migration from PC to mobile isn't possible.